ថ្ងៃច័ន្ទ ទី២០ ខែសីហា ឆ្នាំ២០១៨
 
ANANA GROUP Co.,Ltd
MekongNet
Customer Service Officer
Job Category
: Customer Service
Job Term
: Full-Time
Num of Hiring
: 01 Pax
Experience
: At least 1 year expe Years
Job Location
: Phnom Penh
Qualification
: Unlimited
Age
: 18 - 35
Sex
: Unlimited
Marital Status
: Unlimited
Posted On
: 24 - July - 2018
Deadline
: 31 - August - 2018
Major/Skill
: Good presentation and Customer Service
Language
: Good spoken and written Khmer/English, Chinese or Vietnam is a plus
JOB RESPONSIBLEs
• Welcome, listen and handle customer’s queries and complaints through face-to-face, phone calls or
written communication.
• Escalate customer’s queries and complaints to Customer Service Supervisor in case s/he cannot deal
with them
• Document and track customer issues, complaint and queries on given reporting system
• Regularly verify and communication with customers regarding their outstanding invoice by sending
email reminder, calling by phone to customer nonpayment or long overdue and visit at their place.
• Monitor accounts receivable, billing, collection is accurate update
• Prepare and send daily/weekly/monthly report to Customer Service Supervisor
JOB REQUIREMENTs
• Bachelor Degree/High Diploma in Business Administration, Accounting/Finance or other related field
• At least 1 year experience in customer service
• Ability to articulate and simplify customer issues and solution
• Good spoken and written Khmer/English, Chinese or Vietnam is a plus
• Be computer literate especially in Microsoft Office
HOW TO APPLY
Location: This position is based in Phnom Penh
Duration: Full-time work

We offer competitive benefits packages and better salary with good working environments.

Interested candidates are requested to submit a cover letter with CV and recent photo (4x6) and salary expectation to AnAnA Building: #95, 3th floor, Preah Norodom Blvd., Phnom Penh, Tel: (885) 23 226 622, Fax: (855) 23 224 500, H/P: 081 831 516/061 226 648, Email: career@mekongnet.com.kh with caption subject. Corporate Sales. Early applications will be prioritized.

Applications must be submitted before 31 August 2018 and will not be returned.
Only short-listed candidates will be contacted for interview.
CONTACT DETAILs
Contact
: លោក គឹម ច័ន្ទសេង
Phone
: .012 682 802 / 070 222 671
E-mail
: chanseng.kim@corp.mekongnet.com.kh
Address
: Address Office: AnAnA Building #95, 4th floor, Preah Norodom Blvd., Phnom Penh

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.

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ANANA GROUP Co.,Ltd
MekongNet
Customer Service Officer
Job Category
: Customer Service
Job Term
: Full-Time
Num of Hiring
: 01 Pax
Experience
: At least 1 year expe Years
Job Location
: Phnom Penh
Qualification
: Unlimited
Age
: 18 - 35
Sex
: Unlimited
Marital Status
: Unlimited
Posted On
: 24 - July - 2018
Deadline
: 31 - August - 2018
Major/Skill
: Good presentation and Customer Service
Language
: Good spoken and written Khmer/English, Chinese or Vietnam is a plus
JOB RESPONSIBLEs
• Welcome, listen and handle customer’s queries and complaints through face-to-face, phone calls or
written communication.
• Escalate customer’s queries and complaints to Customer Service Supervisor in case s/he cannot deal
with them
• Document and track customer issues, complaint and queries on given reporting system
• Regularly verify and communication with customers regarding their outstanding invoice by sending
email reminder, calling by phone to customer nonpayment or long overdue and visit at their place.
• Monitor accounts receivable, billing, collection is accurate update
• Prepare and send daily/weekly/monthly report to Customer Service Supervisor
JOB REQUIREMENTs
• Bachelor Degree/High Diploma in Business Administration, Accounting/Finance or other related field
• At least 1 year experience in customer service
• Ability to articulate and simplify customer issues and solution
• Good spoken and written Khmer/English, Chinese or Vietnam is a plus
• Be computer literate especially in Microsoft Office
HOW TO APPLY
Location: This position is based in Phnom Penh
Duration: Full-time work

We offer competitive benefits packages and better salary with good working environments.

Interested candidates are requested to submit a cover letter with CV and recent photo (4x6) and salary expectation to AnAnA Building: #95, 3th floor, Preah Norodom Blvd., Phnom Penh, Tel: (885) 23 226 622, Fax: (855) 23 224 500, H/P: 081 831 516/061 226 648, Email: career@mekongnet.com.kh with caption subject. Corporate Sales. Early applications will be prioritized.

Applications must be submitted before 31 August 2018 and will not be returned.
Only short-listed candidates will be contacted for interview.
CONTACT DETAILs
Contact
: លោក គឹម ច័ន្ទសេង
Phone
: .012 682 802 / 070 222 671
E-mail
: chanseng.kim@corp.mekongnet.com.kh
Address
: Address Office: AnAnA Building #95, 4th floor, Preah Norodom Blvd., Phnom Penh

.

.

.


ANANA GROUP Co.,Ltd
MekongNet
Customer Service Officer
Category
: Customer Service
Job Term
: Full-Time
Num of Hiring
: 01 Pax
Experience
: At least 1 year expe Years
Location
: Phnom Penh
Qualification
: Unlimited
Major/Skill
: Good presentation and Customer Service
Language
: Good spoken and written Khmer/English, Chinese or Vietnam is a plus
Age
: 18 - 35
Sex
: Unlimited
Marital Status
: Unlimited
Posted On
: 24 - July - 2018
Deadline
: 31 - August - 2018
JOB RESPONSIBLEs
• Welcome, listen and handle customer’s queries and complaints through face-to-face, phone calls or
written communication.
• Escalate customer’s queries and complaints to Customer Service Supervisor in case s/he cannot deal
with them
• Document and track customer issues, complaint and queries on given reporting system
• Regularly verify and communication with customers regarding their outstanding invoice by sending
email reminder, calling by phone to customer nonpayment or long overdue and visit at their place.
• Monitor accounts receivable, billing, collection is accurate update
• Prepare and send daily/weekly/monthly report to Customer Service Supervisor
JOB REQUIREMENTs
• Bachelor Degree/High Diploma in Business Administration, Accounting/Finance or other related field
• At least 1 year experience in customer service
• Ability to articulate and simplify customer issues and solution
• Good spoken and written Khmer/English, Chinese or Vietnam is a plus
• Be computer literate especially in Microsoft Office
HOW TO APPLY
Location: This position is based in Phnom Penh
Duration: Full-time work

We offer competitive benefits packages and better salary with good working environments.

Interested candidates are requested to submit a cover letter with CV and recent photo (4x6) and salary expectation to AnAnA Building: #95, 3th floor, Preah Norodom Blvd., Phnom Penh, Tel: (885) 23 226 622, Fax: (855) 23 224 500, H/P: 081 831 516/061 226 648, Email: career@mekongnet.com.kh with caption subject. Corporate Sales. Early applications will be prioritized.

Applications must be submitted before 31 August 2018 and will not be returned.
Only short-listed candidates will be contacted for interview.
CONTACT DETAILs
Contact
: លោក គឹម ច័ន្ទសេង
Phone
: .012 682 802 / 070 222 671
E-mail
: chanseng.kim@corp.mekongnet.com.kh
Address
: Address Office: AnAnA Building #95, 4th floor, Preah Norodom Blvd., Phnom Penh
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