ថ្ងៃសុក្រ ទី២៣ ខែមេសា ឆ្នាំ២០២១
 
មេគង្គណិត
MekongNet
Customer Service Officer
Job Category
: Customer Service
Job Term
: Full-Time
Num of Hiring
: 01 Pax
Experience
: 1-2 Year
Job Location
: Phnom Penh
Qualification
: Bachelors Degree
Age
: Unlimited
Sex
: Female
Marital Status
: Unlimited
Posted On
: 02 - April - 2021
Deadline
: 02 - May - 2021
Major/Skill
: Customer Service Officer
Language
: English
JOB RESPONSIBLEs
• Welcome, listen and handle customer’s queries and complaints through face-to-face, phone calls or written communication.
• Escalate customer’s queries and complaints to Customer Service Supervisor in case she/he cannot deal with them
• Document and track customer issues, complaint and queries on given reporting system
• Regularly verify and communication with customers regarding their outstanding invoice by sending email reminder, calling by phone to customer nonpayment or long overdue and visit at their place.
• Monitor accounts receivable, billing, collection is accurate update
• Prepare and send daily/weekly/monthly report to Customer Service Supervisor

JOB REQUIREMENTs
• Bachelor Degree/High Diploma in Business Administration, Accounting/Finance or other related field
• At least 1-year experience in Customer Service function
• Ability to articulate and simplify customer issues and solution
• Good spoken and written Khmer/English, Chinese is a plus
• Be computer literate especially in Microsoft Office

HOW TO APPLY
AnAnA Building: # 95, 3th Floor, Preah Norodom Blvd., Sangkat Boeung Raing, Khan Daun Penh, Phnom Penh
Tel: 023 226 622, H/P: 081 831 516 / 061 226 648, Email: career@mekongnet.com.kh
Early applications will be prioritized.
Applications must be submitted before 02 May 2021 and will not be returned.
Only short-listed candidates will be contacted for interview.

CONTACT DETAILs
Contact
: 081 831 516 / 061 226 648
Phone
: 023 226 622
E-mail
: career@mekongnet.com.kh
Address
: AnAnA Building: # 95, 3th Floor, Preah Norodom Blvd., Phnom Penh

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មេគង្គណិត
MekongNet
Customer Service Officer
Job Category
: Customer Service
Job Term
: Full-Time
Num of Hiring
: 01 Pax
Experience
: 1-2 Year
Job Location
: Phnom Penh
Qualification
: Bachelors Degree
Age
: Unlimited
Sex
: Female
Marital Status
: Unlimited
Posted On
: 02 - April - 2021
Deadline
: 02 - May - 2021
Major/Skill
: Customer Service Officer
Language
: English
JOB RESPONSIBLEs
• Welcome, listen and handle customer’s queries and complaints through face-to-face, phone calls or written communication.
• Escalate customer’s queries and complaints to Customer Service Supervisor in case she/he cannot deal with them
• Document and track customer issues, complaint and queries on given reporting system
• Regularly verify and communication with customers regarding their outstanding invoice by sending email reminder, calling by phone to customer nonpayment or long overdue and visit at their place.
• Monitor accounts receivable, billing, collection is accurate update
• Prepare and send daily/weekly/monthly report to Customer Service Supervisor

JOB REQUIREMENTs
• Bachelor Degree/High Diploma in Business Administration, Accounting/Finance or other related field
• At least 1-year experience in Customer Service function
• Ability to articulate and simplify customer issues and solution
• Good spoken and written Khmer/English, Chinese is a plus
• Be computer literate especially in Microsoft Office

HOW TO APPLY
AnAnA Building: # 95, 3th Floor, Preah Norodom Blvd., Sangkat Boeung Raing, Khan Daun Penh, Phnom Penh
Tel: 023 226 622, H/P: 081 831 516 / 061 226 648, Email: career@mekongnet.com.kh
Early applications will be prioritized.
Applications must be submitted before 02 May 2021 and will not be returned.
Only short-listed candidates will be contacted for interview.

CONTACT DETAILs
Contact
: 081 831 516 / 061 226 648
Phone
: 023 226 622
E-mail
: career@mekongnet.com.kh
Address
: AnAnA Building: # 95, 3th Floor, Preah Norodom Blvd., Phnom Penh

.

.

.


មេគង្គណិត
MekongNet
Customer Service Officer
Category
: Customer Service
Job Term
: Full-Time
Num of Hiring
: 01 Pax
Experience
: 1-2 Year
Location
: Phnom Penh
Qualification
: Bachelors Degree
Major/Skill
: Customer Service Officer
Language
: English
Age
: Unlimited
Sex
: Female
Marital Status
: Unlimited
Posted On
: 02 - April - 2021
Deadline
: 02 - May - 2021
JOB RESPONSIBLEs
• Welcome, listen and handle customer’s queries and complaints through face-to-face, phone calls or written communication.
• Escalate customer’s queries and complaints to Customer Service Supervisor in case she/he cannot deal with them
• Document and track customer issues, complaint and queries on given reporting system
• Regularly verify and communication with customers regarding their outstanding invoice by sending email reminder, calling by phone to customer nonpayment or long overdue and visit at their place.
• Monitor accounts receivable, billing, collection is accurate update
• Prepare and send daily/weekly/monthly report to Customer Service Supervisor

JOB REQUIREMENTs
• Bachelor Degree/High Diploma in Business Administration, Accounting/Finance or other related field
• At least 1-year experience in Customer Service function
• Ability to articulate and simplify customer issues and solution
• Good spoken and written Khmer/English, Chinese is a plus
• Be computer literate especially in Microsoft Office

HOW TO APPLY
AnAnA Building: # 95, 3th Floor, Preah Norodom Blvd., Sangkat Boeung Raing, Khan Daun Penh, Phnom Penh
Tel: 023 226 622, H/P: 081 831 516 / 061 226 648, Email: career@mekongnet.com.kh
Early applications will be prioritized.
Applications must be submitted before 02 May 2021 and will not be returned.
Only short-listed candidates will be contacted for interview.

CONTACT DETAILs
Contact
: 081 831 516 / 061 226 648
Phone
: 023 226 622
E-mail
: career@mekongnet.com.kh
Address
: AnAnA Building: # 95, 3th Floor, Preah Norodom Blvd., Phnom Penh
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